RESUMPTION OF PUBLIC SERVICE AT THE CONSULAR NETWORK - JUNE 8, 2020
It is with great satisfaction that we announce the resumption of face-to-face service, by appointment only, throughout the consular network of Portugal, in the United States of America, starting next Monday, June 8, 2020.
Nevertheless, prevention and mitigation measures for Covid-19 continue to be imposed, in line with the decisions taken by US federal, state and local authorities.
Thus, customer service will be guided by the following rules:
- Visitors must schedule an appointment in advance, except where this option is not technically available;
- All visitors must wear a mask;
- All visitors must strictly follow the safety instructions given by consular staff, including those related to social distancing.
Service priority will be given to appointments that had to be cancelled due to the pandemic.
The reopening of consular services to the public includes the Consulates General of New York, Boston, San Francisco and Newark, the Consulate of New Bedford, the Vice Consulate of Providence, the Consular Section of the Embassy in Washington, as well as the Honorary Consulate of Connecticut.
Regarding Florida, consular assistance will be strengthened statewide. To that effect, the Embassy official previously working at the Honorary Consulate in Palm Coast will be alternately serving the public, both in Palm Coast and Miami. This new system will start as soon as the transfer of the State's goods and equipment, hosted at the previous premises of the Honorary Consulate, has taken place. Consular services in Miami will continue after the resumption of the Palm Coast Honorary Consulate.
The Ambassador of Portugal and the Heads of the Consular Missions take this opportunity to express their deep appreciation for the understanding, the civic-mindedness and the sense of responsibility that marked the attitude of the public, in particular the Portuguese and Portuguese-American community in general. We are sorry for the setbacks and inconveniences that the temporary suspension of regular consular services may have caused in the meantime.